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Learner Success Newsletter: August 2023

Conversation Starters

Higher Ed Should Pay Attention to the Corporate World’s Growing Use of Skills Data | EdSurge - “With the corporate world increasingly approaching hiring and training from a skills-centered perspective, it will be increasingly important to consider and track how curriculum and course outcomes map to widely accepted skills taxonomies — and to consider how new skills technologies might help students better articulate and communicate their acquired skills to employers.”

🌱Who in your institution or program is responsible for helping adult learners better articulate their acquired skills?

A comprehensive look at the online student in today’s community college.

  • They’re older, learn part-time, have childcare and work responsibilities outside of school and most are female.

What we know about students who take all their classes online
  • Online students report fewer interactions with instructors and staff

  • “I think my level of engagement depends on the course because if the teacher’s more involved, I’m definitely more engaged. If I never hear from the teacher, never see any assignments, I don’t think about the class.”

Online students report fewer interactions with instructors and staff

🌱How do your faculty and staff members build relationships with online students so

that they feel a sense of belonging?

Scaling Up: Student Success Coaching for Adult Learners at Purdue Global | Inside Higher Ed - Get a closer look at how one online university supports its growing adult learner population through coaching.

🌱Do you employ intake coaching as part of your success coaching practice?

Learner Success Resources

Intro to AI for Student Support (part of the AI in Adult Education web series) - Mark your calendar: Join us on Sept 13, 3PM ET / NOON PT for our upcoming workshop! In collaboration with the National Academic Advising Association (NACADA), we’ll delve into AI fundamentals and ways it can enhance your student support efforts. RSVP for more event details and access to previous sessions.

Balancing Student Support and Program Growth - Read about how the Program Director of Hamline University’s Online Degree Completion Program decided to partner with Ribbon to streamline student support and enhance student retention efforts.

Ribbon Updates

Welcome new Ribbon users! As the fall term kicks off on August 28 for numerous institutions collaborating with Ribbon, we extend a warm welcome to all our new platform users. We sincerely appreciate the chance to contribute to your daily student success efforts!

Participate in User Research: Help us as we shape our enterprise offering! If you're a new or existing user of our free, Generative AI email writing tool, we invite you to a 30-minute feedback session. As a token of appreciation, you'll receive a $25 Amazon gift card OR have a donation made to in your name. Complete this form to get involved.

Introducing our Web Application: We’re excited to unveil Ribbon’s brand-new web application. While Ribbon originally launched as a Google Sheets Add-On, we’ve evolved to better meet our users’ needs. We’ve always aimed to align with team’s workflows, which led us to start on Sheets. However, we’ve recognized the limitations of being solely on Google Sheets and are evolving to cater to institutions using non-Google applications.

With the launch of our web application, we’re not only expanding our reach to serve a broader range of institutions, but we’re also enhancing the user experience in fresh, innovative ways. Take a sneak peek below:

Demo of Ribbon Web App

If you're interested in learning more about how Ribbon can help your student support and retention efforts, stop by our Office Hours.


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